Residents and Businesses to Experience Adjusted Water and Solid Waste & Recycling Service Fees
Gilbert, Ariz. – The Gilbert Town Council has made a significant decision impacting residents and businesses alike, voting unanimously to approve utility rate increases for water and solid waste & recycling services. The decision was made during the public hearing segment of the Council’s scheduled meeting on Tuesday, February 6, 2024. These changes are set to be implemented with the upcoming April billing cycle, affecting the pockets of many within the community.
One notable aspect of the Council’s decision is the establishment of a utility bill discount pilot program. This program aims to offer support to Gilbert utility customers encountering financial difficulties, with plans for it to commence this summer. Staff, during the presentation of the proposal, highlighted various at-risk populations within the community who could benefit from this initiative. The primary objective is to avert potential crisis situations, with the results of the program informing future resource allocations. Collaborating with a community partner, staff will develop eligibility criteria for customers.
Water services will undergo a gradual rate increase to mitigate the immediate financial impact on residents and businesses. For the average residential customer, the monthly water bill will surge by $17 in April 2024, followed by approximately $13 in 2025, and an additional $16 in 2026.
Solid waste & recycling services will also witness fee hikes, with an estimated 90% of residential customers experiencing an increase of $8.52 per month, bringing their monthly bill to $27.55.
Understanding the varying impact these rate adjustments will have, Gilbert residents and businesses are encouraged to utilize the online utility bill calculator available to gauge the effect on their monthly expenses.
The necessity for these rate increases is underscored by critical improvement projects, such as the ongoing reconstruction of the North Water Treatment Plant. Additionally, inflation and cost escalation have contributed to delays in essential projects, further necessitating these adjustments.
It’s crucial to recognize that the challenges faced by Gilbert are not unique, with cities across the Valley grappling with similar issues. Continued investment in infrastructure is vital for maintaining Gilbert’s long-term water supply, safeguarding the community’s future.
Utility customers seeking further information regarding these changes are encouraged to visit www.gilbertaz.gov/UtilityRates.
As Gilbert prepares for these forthcoming adjustments, it is evident that community awareness and support will play pivotal roles in navigating these changes effectively.
